The Official Forum of the Ameraucana Breeders Club > Ameraucana Marketplace
shipping day old chicks
John:
--- Quote ---I hope returning to your old packaging method prevents this in the future.
--- End quote ---
I just talked to our local postmaster and he\'ll look into it.
I mailed the chicks Tuesday at 4:14pm and the customer picked them up at 12:36pm very early Wednesday morning. Less than 8 1/2 hours in the mail from Michigan to Florida and the 17 were in good shape. Congratulations to the post office and Delta Airlines for fast delivery. That may be a record for the distance.
I\'m inclined to believe someone bent the cardboard top open to get a good peek at the chicks and the box got bounced around enough that 9 dropped out. It may be a stretch of the imagination, but for an employee to take 9 chicks during their shift is also hard for me to believe...due to logistics.
Jean:
John,
If you sent the chicks express mail you can file an insurance claim for the missing chicks.
If your customer wants replacement birds I would ask the USPS for the cost of the box and chicks.
You get free insurance of up to $100.00 when you use Express Mail. I would imagine that you would be eligible for a \"service refund\" also for the postage.
I generally don\'t ask for service refunds if lives don\'t get there on time, but this is a different issue and needs to be addressed.
Even if this was a case of the box getting smashed, lives are supposed to be hand carried and it shouldn\'t happen if people pay attention to their work.
Beth C:
--- Quote ---Even if this was a case of the box getting smashed, lives are supposed to be hand carried and it shouldn\'t happen if people pay attention to their work.
--- End quote ---
Exactly! These weren\'t a couple books that slid out of a box, they were alive, and I doubt their fate was a good one. Totally unacceptable!
--- Quote ---Has anyone been following the J. Edwards trial?
--- End quote ---
Unavoidable here. It\'s been satisfying watching him go down in flames, but the sociopath doesn\'t even realize it. He goes in and out of the courthouse smiling & waving to the crowd like it\'s a campaign event.
Paul:
In one of our 2011 hatches, we sent a box to a lady
in New Hampshire (our 40th state). While they were in
transit-two ducks mysteriously appeared in the box with the Ameraucana chicks! Since then we started taping the ends of the lids shut. The centers are tied with trotline fishing line. Seems there is something each year to help keep the hobby exciting!
Mike we agree 100% with you for the problem and the ONLY solution is turning to our creator!
Mike Gilbert:
Thanks Paul, and I agree. There is no other hope. It just seems sometimes like we are \"fiddling while Rome burns.\"
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